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Return of £5m investment offer to support local climate action
4th March 2025
Residents and businesses can again invest in local sustainability projects while earning a fixed annual interest rate of 4.2%. Hackney’s Green Investment programme is looking to raise £5m to fund a range of local climate projects, such as solar panels on schools and council homes, and the rollout of Hackney’s sector-leading EV charging network. This week, the second phase of the investment launched, which is helping fund energy-saving windows at a local school and other green projects in Hackney. Building on the success of last year's £600,000 fundraising round, this phase aims to raise an additional £500,000 towards the target of £5 million by 2030. People can invest from £5, with the investment offering a fixed rate of return of 4.2% interest a year over a five-year term. Investments support local climate action as part of Hackney’s mission to create a cleaner, greener borough. This includes: Solar panels and energy efficiency measures across Council homes and local schools to help cut bills and reduce emissionsEV charging points across Hackney, as part of the Council’s sector-leading rollout of charging infrastructureReplacement windows to improve energy efficiency in local schoolsThe investment process is being managed by Abundance Investment, a leading platform facilitating ethical and sustainable investments, on behalf of Hackney Council. Abundance has worked with 13 councils across the country to issue investments like this, which have raised over £11 million since 2020. Returns on investments will be paid every six months into investors' Abundance accounts, offering flexibility to withdraw or reinvest funds as desired.The investment period is open until 31 May. To find out more and make an investment, visit: abundanceinvestment.com/council/hackney Notes to editors: Investments are long term and may be hard to sell. Council investments are not a savings account and you are lending money to a council. Changes in market interest rates may affect the value of your investment if you sell before maturity. Approver: Abundance investment (FRN 525432). Approval date: 28/02/25Abundance’s service in relation to council investments (P2P loans) is not covered by the Financial Services Compensation Scheme (FSCS). Tax treatment depends on your individual circumstances and may be subject to change in the future.Holding investments in an IFISA does not reduce the risk of the investment or protect you from losses. You can still lose all your money. It only means that any potential gains from your investment will be tax free. The tax treatment of your investment will depend on your individual circumstances and may change in the future.Hackney Green Investment, which is a loan, is Green Loan Principles compliant and is being issued under a Green Finance Framework. This is a voluntary standard which sets out how Hackney Council intends to manage its green local authority securities in the future, and outlines how they will meet the Green Loan Principles. This assures investors that funds raised can only be used to help them deliver on eligible green projects from within this framework, and Abundance will monitor the use of funds across the investment term to ensure the principles are being adhered to.
Maximum effort pledged to improving satisfaction levels in Council’s housing service
28th February 2025
Hackney Council’s housing service will continue to give ‘maximum effort’ to improving the satisfaction levels of tenants in the service.Cabinet member for Housing Services and Resident Participation, Cllr Clayeon McKenzie, has reaffirmed the service’s drive to transform and improve. This follows the results of the latest annual survey of tenant satisfaction in the service either staying the same or falling slightly in some areas this year compared to last year.Despite small falls in satisfaction this year the work the service is doing is still seeing levels higher in virtually every single area from two years ago when the service started its improvement journey. The results of the independent survey of 2,000 Hackney Council tenants and leaseholders, carried out between September and November, help provide a marker for how tenants feel the service performing. It also helps the service see how the steps it is taking to improve are working and areas they need to improve on.Over the last few years the Council’s housing service has worked hard to introduce a range of changes to help improve the quality of life for people living in its homes. These have included speeding up the time to respond to reports of leaks as well as damp and mould. It has also looked to strengthen the way tenants can help shape and inform its work. It has also changed contractors to help support its inhouse repairs team to maintain its homes which is helping to provide added capacity to help speed up planned maintenance and carry out any repairs needed.The survey found that tenant satisfaction in the service as a whole in 2024/2025 was 57% compared to 59% the previous year - although it is still above the 2022/2023 level of 52%.It also found that the satisfaction levels in housing repairs, in feeling their home is safe, that the Council treats tenants fairly and with respect and the Council’s approach to tackling anti-social behaviour remained at the same level as the previous year.It also highlighted that satisfaction in the way the Council handles complaints rose to 29% from 28% the previous year.However, it also showed slight reductions in satisfaction in regards to keeping people’s homes well maintained (57% compared to 61%) and keeping communal areas clean and well maintained (59% compared to 62%).The survey’s findings will be used by the service to continually seek to improve its work, especially in keeping communal areas clean and well maintained. The results for all the Tenant Satisfaction Measures over the last three years are listed in the table below:Measure2024/20252023/20242022/2023Overall Satisfaction57%59%52%Satisfaction with overall repairs service in the last 12 months63%63%58%Satisfaction with time taken to complete the most recent repair57%60%52%Satisfaction that home is well maintained57%61%53%Satisfaction that home is safe63%63%58%Satisfaction that landlord listens to views and acts on them53%54%44%Satisfaction that landlord keeps tenants informed about things that matter70%71%56%Agreement that landlord treats tenants fairly and with respect70%70%61%Satisfaction with landlords approach to handling complaints29%28%26%Satisfaction landlord keeps communal areas clean and well maintained59%62%59%Satisfaction landlord makes a positive contribution to neighbourhood68%69%56%Satisfaction with landlord’s approach to handling ASB61%61%50%